Here’s an overview of the Best Call Center Headsets that we’ll explore today:
|
1
 |
Top Pick
Logitech H390 Gaming Headphones |
|
|
2
 |
Best Quality
USB Headset with Mic for PC |
|
|
3
 |
(Upgraded Version) Wireless Headset |
|
|
4
 |
Wireless Headset |
|
|
5
 |
Bluetooth Headset |
Call center headsets are essential tools for professionals who require clear communication, comfort during extended use, and reliable performance. Whether you’re managing customer service calls, attending virtual meetings, or working remotely, the right headset can make a significant difference in productivity. To help consumers make informed decisions, we tested and compared five popular call center headset models, ranging from budget-friendly to premium options. Our methodology included evaluating audio quality, comfort, noise-canceling capabilities, connectivity, and overall user experience. This article provides an expert-level comparison of these headsets to identify the best fit for various needs.
1. Logitech H390 Gaming Headphones
- Brand: Logitech
- Manufacturer: Logitech
The Logitech H390 Gaming Headphones are a wired USB headset designed for versatility in gaming, video calls, and music playback. Key features include active noise cancellation, rotating noise-canceling microphone, and fine-tuned digital stereo sound. The adjustable headband and leatherette ear cushions ensure comfort during prolonged use, while the plug-and-play functionality makes setup effortless. This model is a strong contender for users seeking reliable performance at an affordable price.
In terms of performance, the H390 delivers clear audio for calls and meetings, with a frequency range of 20 Hz to 20 kHz. The rotating boom microphone effectively minimizes background noise, making it ideal for noisy environments. However, its wired design limits mobility, and the lack of Bluetooth connectivity may be inconvenient for users with multiple devices. Overall, this headset is best suited for office professionals and gamers who prioritize audio clarity and comfort over mobility.
Pros
- Active noise cancellation for clear audio
- Comfortable leatherette ear cushions
- Plug-and-play USB setup
- Affordable price point
Cons
- Limited mobility due to wired design
- No Bluetooth connectivity
2. USB Headset with Mic for PC
- Brand: JIAMQISHI
- Manufacturer: JIAMQISHI
The JIAMQISHI USB Headset is a budget-friendly option designed for general use in online classes, Skype calls, and office work. It features a unidirectional noise-canceling microphone, adjustable headband, and soft protein memory foam earpads for comfort. The headset supports both USB and 3.5mm connections, making it compatible with a wide range of devices. With a built-in audio sound card and enhanced 40mm drivers, it delivers clear sound quality for everyday tasks.
While the JIAMQISHI headset excels in affordability and versatility, its audio performance is less refined compared to higher-end models. The noise-canceling microphone works well for basic communication, but may struggle in extremely noisy environments. Additionally, the build quality feels less durable, which could be a concern for long-term use. This headset is ideal for users seeking an entry-level solution for light tasks without breaking the bank.
Pros
- Affordable price point
- Dual USB and 3.5mm connectivity
- Comfortable earpads for extended wear
- Built-in audio sound card for enhanced sound
Cons
- Less durable build quality
- Limited noise-canceling performance in noisy environments
3. (Upgraded Version) Wireless Headset
- Brand: Soothielec
- Manufacturer: Soothielec
The Soothielec Wireless Headset offers a mid-range solution for professionals seeking wireless convenience and advanced noise-canceling capabilities. Featuring Bluetooth 5.3 technology, dual-device connectivity, and AI-enhanced ENC (Environmental Noise Cancellation), this headset is designed for remote work and call center use. The adjustable headband and all-day comfort ear pads make it suitable for extended wear, while the 40-hour battery life ensures uninterrupted usage.
Performance-wise, the Soothielec headset delivers stable connectivity and clear audio for calls and meetings. The inclusion of a USB dongle adds compatibility for non-Bluetooth devices, expanding its versatility. However, the mute function only works during calls, and its compatibility with desk phones is limited. This model is ideal for users who need reliable wireless performance without stepping into the premium price range.
Pros
- Advanced ENC technology for noise cancellation
- Bluetooth 5.3 with dual-device connectivity
- 40-hour battery life
- USB dongle for non-Bluetooth devices
Cons
- Mute function restricted to calls
- Limited compatibility with desk phones
4. Wireless Headset
- Brand: PrancyBt
- Manufacturer: PrancyBt
The PrancyBt Wireless Headset is a premium option designed for professionals who demand high-quality audio and advanced features. It boasts AI-powered noise cancellation, Bluetooth 5.2 connectivity, and a 35-hour battery life. The adjustable headband and rotatable microphone provide excellent flexibility, while the included charging base adds convenience. This binaural headset is optimized for call center use and virtual meetings.
Audio quality on the PrancyBt headset is exceptional, with HiFi stereo sound enhancing both calls and music playback. The AI noise-canceling microphone ensures clear communication even in noisy environments. However, its higher impedance (220 Ohm) may not be ideal for certain devices, and its price point is less accessible for budget-conscious users. This headset is best suited for professionals who prioritize premium features and superior audio performance.
Pros
- AI-powered noise cancellation
- HiFi stereo sound quality
- 35-hour battery life
- Convenient charging base
Cons
- High price point
- Higher impedance may limit compatibility
5. Bluetooth Headset
- Brand: Mopchnic
- Manufacturer: Mopchnic
The Mopchnic Bluetooth Headset is a versatile wireless solution for office and call center environments. Equipped with AI noise-canceling microphone technology, Bluetooth 5.0, and a USB dongle for non-Bluetooth devices, it offers seamless connectivity and clear audio. The headset features a comfortable design with breathable earmuffs and an adjustable headband for extended use.
With a 35-hour battery life and 1.5-hour charging time, the Mopchnic headset is ideal for users who need reliable performance throughout the day. Its support for Siri and mute functionality adds convenience, though the mute button is limited to calls. While the audio quality is excellent for its price range, the build quality may feel less premium compared to higher-end models. This headset is a strong choice for users seeking a balance of performance and affordability.
Pros
- AI noise-canceling microphone
- Bluetooth 5.0 with USB dongle
- Comfortable design for extended wear
- Fast charging and long battery life
Cons
- Mute function limited to calls
- Build quality feels less premium
Frequently Asked Questions
We’ve compiled answers to the most common questions about call center headsetss to help you make an informed decision.
Conclusion
Choosing the right call center headset depends on your specific needs.
Budget users should opt for the JIAMQISHI USB Headset, while professionals requiring premium features will benefit from the PrancyBt Wireless Headset.
For balanced performance and affordability, the Mopchnic Bluetooth Headset is a solid choice..